Shipping policy
Full shipping details: see our Shipping page, or contact us for a quote.
Shipping at a glance
- ✓ Free shipping on most products to the continental United States (lower 48)
- ✓ Wheels on their own usually ship free within the continental US
- • Wheel & tire packages ship as large freight and carry a shipping charge, quoted with your package
- • Alaska, Hawaii, Puerto Rico and APO/FPO addresses ship at an additional cost. Contact us for a quote.
International shipping
- ✓ We ship worldwide, including regular shipments to Canada and Mexico
- • Always contact us with your address for an international shipping quote before ordering
- ✕ Some countries are excluded
Packaging & quality control
- ✓ Every order is QC-checked by our team before it leaves our Burbank location
- ✓ Wheel & tire packages and large items get extra padding and shrink wrapping
- ✓ Packages with hardware enclosed are labeled so small parts aren't thrown away with the packaging
Carriers & tracking
We ship with UPS, FedEx, DHL and freight companies, depending on the size and destination of your order. Tracking is emailed to you when your order ships, and you can also look it up on our order tracking page.
On delivery
Please inspect your shipment when it arrives and note any visible damage with the carrier, then contact us right away. Returns are covered by our Refund Policy; request an RMA on our Returns page before sending anything back.
Questions?
Call (800) 814-VIBE (8423), Mon – Fri, 9 AM – 6 PM PT, or contact us.